Call Management & Recording

Complete control for every inbound and outbound call

Our wide range of Call Management and Call Recording Solutions are an essential tool for your business, helping you to monitor and manage your company performance!
  • Record Inbound & Outbound calls
  • Resolve disputes
  • Find and list calls
  • Easy playback
  • Export and archive calls
  • Monitor the quality of your call handling
  • Improve Customer Service
  • Ideal for staff training
  • Prioritise calling back missed calls first
  • Delivers the complete Contact Centre tool allowing you to successfully manage your staff
  • Displays real time call statistics in large individual tiles where each statistic can have a specifically configured alarm

Oak Telecom

Click on one of the images below to download PDF information sheets on ReportX and RecordX from Oak.

Talk to us about Call Recording and Reporting solutions for your business