We have been informed of a potential issue on the Cloud Based/ SIP Trunk Platform. This is being treated as a high priority and will be rectified as soon as possible. We apologise for any inconvenience caused.
Customers can still email support@netcomms.co.uk.

We’re here to help.

Welcome to our Customer Area. Please use the links below to view our different services and contact information.


Video Guides

Learn how to get to grips with your new system with our series of useful video guides. Take a look!

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If something isn’t quite right, please call or fill in a fault report and our team will get back to you quickly.


View our suite of User Guides and get the most out of your devices, products and features.

Fraud Protection

Fraud Protection

Telephony fraud is now bigger than credit card fraud worldwide. We offer of our customers the greatest level of protection in order to avoid these potential problems. Find out more.



A series of Whitepapers covering some of the most exciting new developments and technology in the communication sector and beyond.

Customer Documents

A collection of useful documents including our direct debit mandate, fraud protection documents and other important information.

Download our free Fraud Protection Guide.

View and download our FREE complete Guide to Preventing and Protecting your Business from Telecoms Fraud.


ISDN blog

How to get ahead of the ISDN switch-off

The ISDN switch-off is fast approaching and at the Network Communications Group (NCG) we’re determined to help businesses get ahead...
January 24, 2024
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From life in the armed forces to Netcomms Telecoms Engineer - Andy's Remembrance story. Image of Andy with Poppy Appeal box and collection.

Andy’s Story – Remembrance Day

Every year, on 11th November, we hold a two-minute silence in memory of those who bravely fought, and selflessly lost...
November 8, 2023
Read more
Leased Lines for North London

Leased Lines for North London SMEs

Enterprise-level internet connectivity is now readily available for small and medium-sized businesses in North London. Netcomms are longstanding providers of...
May 16, 2023
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