We’re here to help.

Welcome to our Customer Area. Please use the links below to view our different services and contact information.


Video Guides

Learn how to get to grips with your new system with our series of useful video guides. Take a look!

Netcomms hard hat


If something isn’t quite right, please call or fill in a fault report and our team will get back to you quickly.


View our suite of User Guides and get the most out of your devices, products and features.

Fraud Protection

Fraud Protection

Telephony fraud is now bigger than credit card fraud worldwide. We offer of our customers the greatest level of protection in order to avoid these potential problems. Find out more.



A series of Whitepapers covering some of the most exciting new developments and technology in the communication sector and beyond.

Customer Documents

A collection of useful documents including our direct debit mandate, fraud protection documents and other important information.

Download our free Fraud Protection Guide.

View and download our FREE complete Guide to Preventing and Protecting your Business from Telecoms Fraud.


ISDN blog

How to get ahead of the ISDN switch-off

The ISDN switch-off is fast approaching and at the Network Communications Group (NCG) we’re determined to help businesses get ahead...
May 10, 2022
Read more
Healthcare blog

Communications to help tackle your waiting list

Every conversation in the national media about the NHS always inevitably turns to waiting lists and patient experience. We know...
April 22, 2022
Read more
Security blog

The best business security systems

Business security is more important than ever. With more of us working from home, rising crime rates and the ending...
April 1, 2022
Read more

We are proud to partner with

mitel logo
Horizon Logo
ipecs logo
Avaya Logo
Oak innovation logo