We’re here to help.

Welcome to our Customer Area. Please use the links below to view our different services and contact information.

CUSTOMER AREA

Video Guides

Learn how to get to grips with your new system with our series of useful video guides. Take a look!

Netcomms hard hat

REPORT A FAULT

If something isn’t quite right, please call or fill in a fault report and our team will get back to you quickly.

USER GUIDEs

View our suite of User Guides and get the most out of your devices, products and features.

Fraud Protection

Fraud Protection

Telephony fraud is now bigger than credit card fraud worldwide. We offer of our customers the greatest level of protection in order to avoid these potential problems. Find out more.

iPECS ONE

Whitepapers

A series of Whitepapers covering some of the most exciting new developments and technology in the communication sector and beyond.

Customer Documents

A collection of useful documents including our direct debit mandate, fraud protection documents and other important information.

Download our free Fraud Protection Guide.

View and download our FREE complete Guide to Preventing and Protecting your Business from Telecoms Fraud.

NEWS & BLOG

Web RTC Blog

How Web RTC is Redefining Communications & IT

The term Web RTC has been bandied around tech circles for years now, but like many new technologies it has...
May 10, 2021
Read more
Remote Collaboration Blog

How to support collaboration in a remote environment

Working remotely has provided businesses with a variety of new options in terms of how they communicate with customers and...
March 26, 2021
Read more
Business Continuity blog

What is Business Continuity and Why is it so Essential?

In the modern business environment, teams must always be ready to face disruptions when they come their way. From poor...
March 5, 2021
Read more

We are proud to partner with

mitel logo
Horizon Logo
ipecs logo
Avaya Logo
Oak innovation logo