We’re here to help.

Welcome to our Customer Area. Please use the links below to view our different services and contact information.


Video Guides

Learn how to get to grips with your new system with our series of useful video guides. Take a look!

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If something isn’t quite right, please call or fill in a fault report and our team will get back to you quickly.


View our suite of User Guides and get the most out of your devices, products and features.

Fraud Protection

Fraud Protection

Telephony fraud is now bigger than credit card fraud worldwide. We offer of our customers the greatest level of protection in order to avoid these potential problems. Find out more.



A series of Whitepapers covering some of the most exciting new developments and technology in the communication sector and beyond.

Customer Documents

A collection of useful documents including our direct debit mandate, fraud protection documents and other important information.

Download our free Fraud Protection Guide.

View and download our FREE complete Guide to Preventing and Protecting your Business from Telecoms Fraud.


Nightingale support blog

Netcomms Supports The Nightingale Cancer Support Centre

At Netcomms we are always looking to support great causes in our area. There are some brilliant charities in North...
October 7, 2021
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Direct routing blog

What is Teams Direct Routing?

Unless by some miracle your escaped remote working last year, you’ve probably used or at least heard of Microsoft Teams....
September 16, 2021
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call management features blog

Take control, our complete call management guide

You have just acquired and installed your brand-new business communication service, amazing! But what next? Modern communication services come loaded...
September 9, 2021
Read more

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