Horizon.
Manage your entire communications infrastructure, all through one comprehensive system.
Making the cloud accessible.
If your business is looking to transition away from on-premise and towards the cloud, then the Horizon Cloud service could be for you. Horizon is a complete business communication platform that functions entirely through the Cloud. Giving you all the communications tools you need through one simple web portal.
Speak to one of our
friendly team.
FEATURES.
Horizon Collaborate.
Horizon’s web client can be customised to meet every need that your team has. Connecting with colleagues can often be a tedious process for businesses working remotely, Horizon’s presence system displays which of your colleagues are online at any time. This means you know exactly who is ready to collaborate with you at any one time.
Horizon’s communication service is powered by Web RTC, this means that you can host calls with external users directly through their browser.
Horizon Integrator.
Businesses use a variety of different kinds of technology in their day-to-day operations. Horizon aims to work alongside all of them.
Featuring amazing quality of life features, such as Call Preview from Outlook and Teams integration. Horizon takes things one step further with full compatibility with over 20 top CRMs, including Microsoft Dynamics and Salesforce.
Call Handling.
Keeping track of your communications can be a challenge for businesses, especially those looking to pursue a fluid way of working.
Horizon’s call management features make it simple. Without requiring an on-site server you can access real time call traffic stats, call reporting, missed call recovery and extension monitoring.
Horizon Contact Centre.
Horizon Contact is a cloud-based contact centre solution designed specifically to work in conjunction with Horizon and Collaborate, providing a conjoined experience and shared feature set for front and back office contact centre agents.
Users exist within the Horizon platform and can be easily enabled as Horizon Contact agents within the Horizon portal.
Web RTC.
Horizon Collaborate is powered by Web RTC. This means that you can host audio and video calls with external users directly through their browser. It also provides your team with an API that they can tailor and develop for your needs moving forwards.
MS Teams Integration.
Combine the brilliant flexibility and accessible interface of MS Teams with Horizon’s professional communication service with Teams Integration.
This service keeps the Teams ecosystem but expands the service with a range of call control functions and compatibility with call statistics and recording.
The Benefits.
Cater to a remote workforce.
Business technology can no longer afford to be inaccessible. Loading times and heavy hardware are considered a thing of the past by a good portion of next generation workers.
Horizon is accessible on a wide range of devices as and when you need it. Remote working is here to stay, make sure your business can make it work effectively.
Intuitive Management.
One of the most crucial aspects that any communications platform should have is an intuitive interface.
Every operator in your business needs to make use of your system and there’s no room for confusion.
Horizon can be operated on an individual basis or managed completely via one simple platform. Giving you all the tools you need at the push of a button.
Audio Quality.
Cloud services struggled for years to compete with the audio quality of an on-premise system.
Now with the advent of services like Horizon, those struggles are a thing of the past. Exceptional audio quality comes as standard with Horizon, all you need for professional communications is an internet connection.
Horizon PRODUCT PORTFOLIO.
Horizon Collaborate
Horizon’s web client can be customised to meet every need. Full of useful features, find out how Collaborate can help your team.
Horizon Contact
An ideal contact centre solution, Horizon Call Centre is easy to use and gives you a clear picture of operator performance.
Access
Gamma’s connectivity service, Fibre Ethernet is ideal for organisations that wish to converge voice and data on a single connection.
Mobile
This is a mobile service built exclusively for the UK business market, designed to deliver improved coverage for voice and data via your device.
Teams Direct Routing
Turn MS Teams into a fully fledged communications platform with Gamma’s Direct Routing Service. Access new call control features alongside the accessibility of Teams.
Receptionist Console
The Horizon Receptionist Console has been designed specifically for receptionists and can be accessed through a quick web interface.
CHECK OUT OUR HORIZON
RESOURCES.
See what we can do for our customers
Millfield Arts Centre is located in the heart of bustling Edmonton, North London; the centre consists of the ultra-modern theatre building & Millfield House dating back to the last century, as a Grade II listed building.
When we introduced the solution to the team they were absolutely delighted.
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