Many businesses are currently making the transition back to office life. Although many teams are embracing a more flexible model, it is undoubtable that office working is back on the table after roughly 18 months away. While this creates a great new opportunity for businesses to come back stronger, it also raises some questions.
The return to the office allows businesses to take a look at the technological infrastructure that supports them. Everything from their communications to their internet connection. One typically overlooked area is security. During the work from home revolution last year, cyber-attacks against businesses rose dramatically, and these threats aren’t going away. Cyber security, as well as more traditional methods of protection must be taken into consideration.
At Netcomms we’ve worked with a huge variety of businesses to help them find technology that can provide genuine peace of mind. However, every business requires something slightly different. Today we’ll cover some of the services that we think can make a real difference to any organisation.
CCTV: Get a clear picture of your operation
CCTV has come on a long way in recent years. Far from the pixelated displays you associate with the older cameras, they now provide a crystal-clear view of your business. CCTV used to be installed mostly as a deterrent rather than something that could genuinely protect your business, but it has far more functionality now.
We offer a more flexible CCTV solution, where instead of requiring an entire control room, you can check your cameras through an app on your smartphone. You can also add alerts to your smartphone if any disturbances are detected in out of office hours. So, whether you are in the office or working from home, you can always see what’s going on.
The return to the office presents a perfect time to install CCTV. The installation process is unobstructive and can be tailored to the requirements of your business.
Call Management software: Prevent telecoms fraud
Telecoms fraud is on the rise. This form of cyber attack is very specific but left unchecked can cost your business thousands. It involves accessing your business’ communications platform via human error or malware and racking up your phone bill by making a high number of out-of-hours or international calls. Previously there was very little businesses could do to prevent or mitigate these attacks, now there is software that can help.
Modern call management services are incredibly valuable for businesses for a variety of reasons. Mostly used for call centres or customer service teams, they track all calls made to and from your business to make sure no customers are missed. They can also provide you with insights into how your network is operating.
From here you can quickly see any suspicious activity taking place on your phone network, allowing you to quickly react. It also allows you to set limits on your system, if your staff don’t need to make out-of-hours or international calls, simply restrict these features.
Connectivity: Secure your network
Working from home showed the limits of many of our internet connections. Video conferences and file sharing became incredibly difficult without a stable connection. There are also security risks to outdated, insecure or public networks.
With staff returning to the office, it is the perfect time to take stock of exactly what your broadband needs to provide for your business. Does it allow you to carry out your daily tasks efficiently? Do any customers visiting your business receive a reliable internet-browsing experience? Is it secure?
If you’re relying on public internet or a private connection with a weak password, anyone persistent enough can access your data. A dedicated business broadband service provides a far greater level of protection. It allows you to extend your support to both your office and any home workers, providing the speeds you need with a robust level of security.
Access Control / Door Entry: Physically secure your premises
Nothing works quite as well for securing your business as a locked door. Of course, this is a little bit of an oversimplification, but modern access control services are some of the most effective security solutions out there.
Modern door entry services can be fully integrated with your CCTV and communication services, so you know who is entering your building and they can easily let you know why. We offer a variety of keypads, access tokens and swipe card solutions that can all provide a more accessible way for your team to reach your premise while keeping intruders out.
Our services come fully equipped with record logs as well. These are essential for fire safety and have recently been useful in notifying users if they’ve come into contact with someone who has tested positive for Covid-19.
All of these services can go a long way to making your business far more secure. Whether it is protecting your premises or your technology, all need to be considered. Every solution mentioned here is something we can provide for you at Netcomms. Our expert team can install and maintain any of these systems with limited disruption to your daily operation. Ideal for your return to the office. To find out more, get in touch at 020 8370 8370.